1. Refund Eligibility: Refunds are available for eligible purchases made on Quran School Online. To be eligible for a refund, you must request it within 14 days of receiving the product/service, and the item must be unused and in its original packaging (if applicable).

2. Non-Refundable Items: Certain items are non-refundable, including:

• Digital products or downloadable content once delivered.
• Customized or personalized items.
• Services that have already been provided (e.g., completed online classes or consultations).

3. Refund Process: To request a refund, please contact our customer service team at quranschoolonline12@gmail.com with your order details and reason for the refund request. Once your request is approved, we will process the refund and notify you of the status.

4. Refund Timeframe: Refunds are typically processed within 7-10 business days after approval. The refund will be issued to your original payment method. Please note that depending on your bank or payment provider, it may take additional time for the funds to be credited to your account.

5. Damaged or Defective Products: If you receive a damaged or defective product, please notify us within 7 days of receiving it. We will either provide a replacement or issue a refund based on your preference.

6. Cancellation Policy: If you wish to cancel your order, please contact us within 24 hours of placing it. Once an order has been shipped or a service has started, it cannot be canceled, and our refund policy will apply.

7. Contact Us: For any refund-related questions or concerns, please reach out to our support team at quranschoolonline12@gmail.com.